Privacy Policy

Last updated:

Introduction

elbowsfrcleansin ("we," "our," or "us") is committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and Finnish data protection legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom furniture services.

Data Controller

The data controller for personal data processed by elbowsfrcleansin is:

elbowsfrcleansin
Virtakuja 2, 01600 Vantaa, Finland
Phone: +358 46 612 3317
Email: writetous@elbowsfrcleansin.world

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract performance: To fulfill our contractual obligations when you order custom furniture
Legitimate interests: To improve our services and communicate with customers
Consent: When you provide explicit consent for marketing communications
Legal obligation: To comply with Finnish accounting and tax legislation

Information We Collect

We collect the following categories of personal data:

Identity data: Name, title
Contact data: Email address, phone number, postal address
Project data: Space measurements, design preferences, project specifications
Financial data: Payment information (processed securely through payment providers)
Technical data: IP address, browser type, device information, website usage data
Communication data: Correspondence history, preferences, and feedback

How We Use Your Information

We use your personal data for the following purposes:

To provide, maintain, and improve our custom furniture services
To process your inquiries and respond to your requests
To schedule consultations and project meetings
To create and deliver custom furniture solutions
To communicate with you about your project and our services
To send you updates and information related to your furniture order
To comply with legal obligations (accounting, tax records)
To improve our website and services (with your consent where required)

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in accordance with GDPR requirements. Your data is stored securely within the European Economic Area (EEA) and accessed only by authorized personnel who are bound by confidentiality obligations.

Data Retention

We retain your personal information in accordance with Finnish legislation:

Customer data: Retained for the duration of the customer relationship and for 7 years after the last transaction (as required by Finnish accounting law)
Project data: Retained for warranty and service purposes, typically 10 years
Marketing consent: Retained until consent is withdrawn
Website analytics: Retained for 26 months (Google Analytics default)

After the retention period, data is securely deleted or anonymized.

Your Rights Under GDPR

As a data subject, you have the following rights under GDPR and Finnish data protection law:

Right of access: You can request a copy of your personal data we hold
Right to rectification: You can request correction of inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can request limitation of how we use your data
Right to data portability: You can request transfer of your data to another service provider
Right to object: You can object to processing based on legitimate interests
Right to withdraw consent: You can withdraw consent for marketing at any time

To exercise these rights, please contact us using the information provided below. We will respond within one month.

International Data Transfers

Your personal data is primarily processed within Finland and the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Supervisory Authority

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu):

Tietosuojavaltuutettu
Ratapihantie 9, 00520 Helsinki, Finland
Email: tietosuoja@om.fi
Website: tietosuoja.fi

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Services and Data Sharing

We may share your personal data with the following categories of recipients:

Service providers: Delivery companies, payment processors, IT service providers (all bound by data processing agreements)
Professional advisors: Accountants, lawyers (under professional confidentiality obligations)
Authorities: When required by Finnish law or court orders

We do not sell your personal data to third parties. All third parties are required to maintain the confidentiality and security of your information in accordance with GDPR requirements.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

elbowsfrcleansin
Virtakuja 2, 01600 Vantaa, Finland
Phone: +358 46 612 3317
Email: writetous@elbowsfrcleansin.world

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.